Frequent Questions

  • We connect businesses with skilled professionals in the Philippines to handle various tasks remotely. Clients submit their job description and we match them with suitable candidates from our trusted network. Learn more in our How It Works section.

  • We support a wide range of services to the Philippines, including customer support, virtual assistance, video editing, sales support, and more. Contact us with a short description of your requirements.

  • We vet all our Filipino employees, ensuring they possess the skills and experience for their respective roles.

    In addition, our pay is 1.5-2X higher than wages in a traditional BPO office, allowing us to attract top talent.

  • While the employees aren’t technically on your payroll, you are encouraged to integrate them into your organization.

  • You do not. Our plans start at as little as 10 hours per week. Often an easy way to test the process and add hours as you experience the benefits and build trust with your employees.

  • Yes, you can easily scale up or down the number of employees based on your business requirements.

  • Outsourcing to the Philippines offers numerous advantages, including cost savings, access to a highly skilled workforce proficient in English, time savings, and scalability to meet fluctuating business demands. Learn more with this free Overview for First Time Outsourcers.

  • Invoices are sent the first of every month. All employee payments are handled for you throughout the month.

  • If you're not satisfied with the performance of an employee, we'll work closely with you to address any concerns and, if necessary, make arrangements for a rapid replacement.

  • The Philippines is producing over 500,000 college graduates every year. Their skills are employed across the contact centre space but these proficient employees no longer want to be tied down to large corporations.

    Many are making the transition to freelancing for Western companies directly and are eager to support growing businesses.